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Operations Manager

About BEAT81

BEAT81 is a fitness technology startup revolutionizing the way people get fit. By merging the very best of HIIT group training, heart rate technology and expert coaching we are empowering people around Europe, and soon the world, to Sweat Smarter Together! Our outdoor workouts led by fitness experts offer real-time, personalized heart rate monitoring and analytics - transforming the traditional group fitness experience. We think big. We think rebellious. And we're building a world-class team to make BEAT81 a household name in fitness and technology. Join us in our mission to create lasting wellbeing!

About the role

The scheduling department matches supply (coaches) and demand (customers). It is the number one driver for our revenues and has a high priority within the Operations department.

As our Schedule Manager, you will be responsible for the definition and implementation of our coach scheduling processes that will enable seamless matching between coach availability and customer demand across all European cities. You will analyze customer demand trends, make accurate adjustments to the schedule and communicate the changes effectively across our marketing partners and our coaches.

Moreover, you will be joining the new project team "Schedule automation" which will consist of members from BI, tech, and operations and which works on automating our scheduling system. Over time with tech automation, the Schedule Manager role will evolve into a data-led revenue optimization function.

Responsibilities

  • Defining and implementing processes for effective management of regular and ad-hoc scheduling of our coaches, focusing on optimizing the matching between customer demand and coach availability

  • Effectively communicating schedule changes to marketing partners and coaches, ensuring a 100% accuracy between BEAT81’s schedule, schedules on partner sites and schedule communicated to coaches

  • Improve our KPI system, reports, and analytics on sales, locations, and coaches and conduct ad-hoc analysis

  • Grow top-line revenue in existing cities through data-driven schedule management

  • Report to the management team

  • Be part of the newly incepted special project "Schedule Automation" (info above in the "About" section)

Requirements

  • 3+ years of experience, ideally in a high-growth tech environment

  • Accurate and reliable working style

  • Excellent written and verbal communication skills, able to convey messages clearly and succinctly

  • Extensive experience in data analytics and data-driven decision making

  • Extensive experience in crafting meaningful and audience tailored reports and analytics and communicating them effectively

  • Experience in data visualization tools like Looker/Tableau is a plus

  • Track record of "getting things done"

  • Fluent in English

  • German and other European languages are a plus

Benefits

  • Join our journey to build the largest fitness company that is delivering lasting wellbeing in the world

  • Become part of a highly motivated and international team of Europe's fastest-growing fitness technology startup backed by Europe’s best VCs and a unique team of fitness experts

  • A high degree of responsibility, autonomy, and impact in a rapid environment with flat hierarchies

  • Train as much as you like with BEAT81 - we guarantee that you will get fit working here :)

  • Regular sports and social team events

We, at BEAT81, believe that a great working environment reflects our diverse world. All are welcome, regardless of your gender identity, your nationality, your sexual orientation, your religion, or a secret dislike of burpees.

All you need is a passion for fitness and the desire to be part of one of the fastest-growing startups.

Ready to join our team

Send your CV and a short introduction to [email protected]